Career Coaching & Consulting

Your career deserves
more than an AI rewrite.

Anyone can use AI to rewrite their resume. What AI can't give you is a Director-level operator who has sat on the hiring side of the table — who has promoted people from individual contributor to manager, coached teams through performance reviews, and personally navigated the organizational politics that don't show up in any job description.

That's what you get with Mission: Hired.

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By the numbers

82+
clients placed, promoted, or pivoted into better roles
10+
years hiring, promoting, and building teams across tech
100
person org led as Director of Customer Experience
Rae Pitts

Terazha "Rae" Pitts

Director-level operator · Career coach · Houston, TX

About Rae

I've been on
both sides of the table.

I'm Rae — a Director-level CX and operations leader who has spent a decade on both sides of the hiring table. I've led teams of 100, built leveling frameworks from scratch, promoted managers into directors, and coached people through the career moments that feel impossible to navigate alone.

I started Mission: Hired because most career advice is written by people who have never had to hire anyone. I have. I know what gets a resume seen, what kills an interview before it starts, and what it actually takes to get promoted in a company that doesn't make the rules obvious.

If you're stuck, undervalued, or ready for something different — let's figure it out together.

"I know what gets a resume seen, what kills an interview before it starts, and what it actually takes to get promoted."

Why not just use AI?

AI gives you
Rae gives you
Generic resume keywords
A resume written by someone who has rejected hundreds
Sample interview questions
Prep from someone who has been the interviewer
Career advice from the internet
Coaching from someone who has navigated it herself
A polished document
A strategy for the politics, not just the paperwork
No accountability
Someone in your corner when it gets hard

Packages

Find your starting point.

Tier 1

Get The Interview

You need stronger positioning and materials.

$300 one-time

Best for

  • Early-career professionals trying to break into tech
  • Career changers from education, healthcare, or banking
  • Professionals applying consistently but getting limited traction

What's included

  • 90-minute strategy and positioning session
  • Full resume rewrite tailored to your target role
  • Full LinkedIn rewrite aligned to your job search goals
  • One tailored cover letter template
  • Target role and keyword guidance
  • Personalized job search strategy recommendations
  • Two rounds of revisions — additional at $25

Outcome — You leave with stronger materials, clearer positioning, and a better understanding of how to market your experience.

Tier 2

Interview to Offer

You're already applying or interviewing and need help converting.

$500 one-time

Best for

  • Professionals actively interviewing but not closing
  • First-time managers interviewing for leadership roles
  • Anyone who wants help with both interviews and negotiation

What's included

  • Everything in Get The Interview
  • Two 60-minute interview prep sessions with mock interview
  • Competency and storytelling assessment
  • Personalized answer development for common interview questions
  • Salary negotiation coaching and talking points
  • 30-day accountability check-in

Outcome — You walk into interviews knowing how to connect your experience to what the company needs and speak to your value with clarity and control.

Tier 3

The Pivot

You're making a bigger move and need strategy, translation, and support.

$1,200 6-week engagement

Best for

  • Professionals pivoting into tech, leadership, or a new function
  • Candidates repositioning after a gap or major transition
  • People who feel qualified but can't connect their background to target roles

What's included

  • 90-minute career pivot strategy session
  • Target role clarity and market alignment plan
  • Personal brand and career narrative development
  • Full resume rewrite tailored to your pivot goal
  • Full LinkedIn rewrite aligned to your new direction
  • Two tailored networking and outreach message templates
  • One tailored cover letter template
  • Three 60-minute coaching sessions across six weeks
  • One mock interview focused on career transition storytelling
  • Personalized job search and networking strategy
  • Light async support between sessions
  • Final action plan for the next 30–60 days

Outcome — You leave with a clearer direction, a stronger narrative, materials that support your next move, and a strategy that helps you stop looking like an outsider to the roles you want.

Most popular

Tier 4

Get The Promotion

You're in or approaching leadership and want to grow more intentionally.

$250 / month

Best for

  • Individual contributors ready to make the move into management
  • First-time and mid-level managers finding their footing
  • Leaders preparing for a broader or more senior role

What's included

  • Two 60-minute coaching sessions per month
  • Personalized leadership development plan
  • Support with real-time challenges: managing up, giving feedback, performance conversations, stakeholder communication, building team trust, and promotion planning
  • Leadership frameworks and templates pulled from real operating practice
  • Light async support between sessions
  • (Limited Time) Commit to 3 months — pay just $600 and save $150

Outcome — You gain a more strategic leadership approach, stronger communication habits, and clearer development priorities so you can lead with confidence and position yourself for the next level.

À la carte

Just need one thing?

60-Minute Coaching Session

Career direction, job search strategy, leadership challenges, or interview prep — you pick the focus

$150

Salary & Promotion Prep Package

Written talking points, negotiation strategy, and a 30-minute debrief

$150

Resume or LinkedIn Update

Full restructure, ATS-optimized with quantified bullet points — 2 rounds of revisions included

$125

Interview Prep & Mock Session (2 × 60 min)

Role-specific prep, full mock interview, and written debrief notes

$225

Case Studies

Real people.
Real moves.

The Pivot

Educator to Tech Operator

A former educator with strong communication and leadership experience whose resume read as "teacher" — not "operator." She was getting little traction with tech applications despite being more than qualified.

Reframed her classroom experience around stakeholder management, conflict resolution, training design, and high-volume problem-solving. Rebuilt her resume and LinkedIn to speak the language of customer support and operations, then coached her on how to answer the "why tech?" question with clarity and confidence.

Started receiving recruiter responses, entered interviews with a stronger narrative, and landed a role with a clearer path into tech than she had been able to access on her own.

Get The Promotion

High Performer to First-Time Manager

A strong individual contributor stepping into their first people leadership role — credible on execution but without a clear narrative for why they were ready to lead others. Their examples focused on doing the work, not driving outcomes through people.

Built a leadership narrative around coaching peers, influencing across teams, and creating structure in ambiguous environments. Used mock interviews to develop real examples of ownership, judgment, and cross-functional partnership — plus coaching on leadership philosophy and how to handle performance conversations.

Interviewed like a manager rather than a top-performing IC and successfully moved into their first people leadership role.

The Pivot

Banking Professional into Tech Operations

A financial operations professional targeting tech ops roles whose background looked too industry-specific. Their materials emphasized responsibilities over business impact and didn't connect to the pace and ambiguity of tech environments.

Repositioned their experience around process improvement, risk awareness, cross-functional execution, and customer outcomes. Clarified target roles, rewrote bullets to be impact-driven, and created outreach messaging that framed the pivot as intentional — not reactive.

Improved application response rate, secured interviews in target roles, and was able to speak clearly about why their prior background was an asset rather than a detour.

Get The Promotion

Manager Ready for the Next Level

A mid-level manager doing real leadership work but not packaging it in a way senior leaders would recognize or reward. Strong at running the day-to-day — but not consistently communicating strategic impact.

Worked on managing-up communication, framing wins in terms of business impact, and identifying where they were operating too tactically. Coaching sessions sharpened executive presence, clarified development gaps, and built a more strategic career plan tied to team outcomes — not just effort.

Entered review and promotion conversations with stronger positioning, more confidence, and a leadership story that finally matched the level they were already operating at.

Client results

Real people.
Real outcomes.

"Rae helped me with so much more than just my resume — she helped me build confidence in my skills by looking at them with a new perspective. This confidence has helped me take the leaps I'd only been considering and never acting on."

— P.A.

"I worked with Rae specifically for interview prep and she helped me get my head in the right place. She even asked harder questions than they did in the actual interview. I felt completely prepared."

— A.L., after landing the role

"Having an active LinkedIn is a game-changer when you're actively applying. No joke. I've learned a ton working with Rae and companies have started reaching out to me."

— Darryl Young

Get started

Ready to make
your move?

Start with a free 20-minute consultation. We'll figure out where you are, where you want to be, and which package gets you there fastest.

Schedule a free chat Review packages first

No commitment required. Just a conversation.